cancel
Showing results for 
Search instead for 
Did you mean: 

New 4G Sim

Anonymous
Not applicable

Hi,

 

How can I go about requesting a 4G sim and will this affect my current contract?

Message 1 of 11
4,012 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Sorry, contact link here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 6 of 11
3,902 Views
10 REPLIES 10

Bambino
Level 84: Resplendent
  • 22938 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

You can request a new sim online or call into an O2 shop. Do you have a 4G ready phone?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 11
3,921 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Anyone can switch to a 4G sim regardless of receiving or using 4G. Data will still work on 3G the same as now.
Help thread here may be of interest to you http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sim-Swap-Nano-Micro-Mini-Sim/m-p/292218#U...
and here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/What-is-2G-3G-and-4G-Updated-5th-April-2014/m-p/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 11
3,912 Views

Anonymous
Not applicable

I am looking at getting a 4G phone, I am still using my 3G one. I wasn't sure where this could be requested online and how it will affect my current contract.

Message 4 of 11
3,910 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It will have no effect at all on current contract.
Order a sim from live chat (make sure you get the correct one for contract or PAYG) then when you receive the sim, do a sim swap here http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 11
3,904 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Sorry, contact link here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
3,903 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Cheers jonsie slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
3,848 Views

Anonymous
Not applicable

hm. i ordered a 4g sim via the online chat before Christmas.

oddly, it has yet to arrive.

mind you, I'm also still waiting for the Chat Transcipt to turn up too.

 

ah well, only 3 months before I can migrate to another provider slight_smile

 

John

 

Message 9 of 11
3,776 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Anonymous wrote:

hm. i ordered a 4g sim via the online chat before Christmas.

oddly, it has yet to arrive.

mind you, I'm also still waiting for the Chat Transcipt to turn up too.

 

ah well, only 3 months before I can migrate to another provider slight_smile

 

John

 


You might be better off calling CS on the phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 11
3,772 Views