New 4G Sim

[Anonymous]

Hi,

How can I go about requesting a 4G sim and will this affect my current contract?

[Bambino]

You can request a new sim online or call into an O2 shop. Do you have a 4G ready phone?

[MI5]

Anyone can switch to a 4G sim regardless of receiving or using 4G. Data will still work on 3G the same as now.
Help thread here may be of interest to you http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Sim-Swap-Nano-Micro-Mini-Sim/m-p/292218#U...
and here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/What-is-2G-3G-and-4G-Updated-5th-April-2014/m-p/...

[Anonymous]

I am looking at getting a 4G phone, I am still using my 3G one. I wasn't sure where this could be requested online and how it will affect my current contract.

[MI5]

It will have no effect at all on current contract.
Order a sim from live chat (make sure you get the correct one for contract or PAYG) then when you receive the sim, do a sim swap here http://swapmysim.o2.co.uk/

[MI5 · Accepted solution]

Sorry, contact link here http://www.o2.co.uk/contactus

[jonsie]

Great advice @MI5 

[MI5]

Cheers jonsie

[Anonymous]

hm. i ordered a 4g sim via the online chat before Christmas.

oddly, it has yet to arrive.

mind you, I'm also still waiting for the Chat Transcipt to turn up too.

ah well, only 3 months before I can migrate to another provider

John

[MI5]

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@Anonymous wrote:

hm. i ordered a 4g sim via the online chat before Christmas.

oddly, it has yet to arrive.

mind you, I'm also still waiting for the Chat Transcipt to turn up too.

ah well, only 3 months before I can migrate to another provider

John

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You might be better off calling CS on the phone?