Solved: Re: ? My tarriff

Anonymous · ‎23-09-2016

I recently signed up for Sim only and was told that at that time there was a discount and the monthly cost would be £10 plus pence( I'm not sure the correct amount). However when checking my account I notice that I am charged the price before discount. Can you explain this discrepancy.

MI5 · ‎23-09-2016

It will come off your bill as an adjustment.
Your MyO2 will always display the full non discounted price.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-09-2016

It will come off your bill as an adjustment.
Your MyO2 will always display the full non discounted price.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

adamtemp64 · ‎23-09-2016

Normally discounts only show up on your bill I would check that when it is produced, if no discount shows ring customer services 202 early in the morning just after 8am

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viridis · ‎23-09-2016

What seems to be the problem

Cleoriff · ‎23-09-2016

@viridis wrote:
What seems to be the problem

I thought you might have understood it?....

Veritas Numquam Perit

viridis · ‎23-09-2016

I got confused with the 3 different versions

jonsie · ‎23-09-2016

It will show in My O2 like this :

Mine is a £3.00 loyalty discount but shows as £2.50 as that is after the VAT has been deducted.

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