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My phone is still adult blocked, even after age verification?

Anonymous
Not applicable

I have gone through the necessaries to unblock 18+ on my phone, but I still get redirected to the av shield?

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jonsie
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Cleoriff
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Hi @Anonymous You have two choices really. Go instore and ask for the block to be lifted...or contact customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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jonsie
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MI5
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Have you rebooted the phone since you went through the process?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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