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My Phone Acting Dead...but it is alive.

Anonymous
Not applicable

My phone has a full battery and plenty credit. It does not receive or send texts or phone calls,

not even to O2.

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perksie
Level 69: Guiding Light
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Have you cleaned the sim?

 

Can you try a battery pull?

 

If that's no help back up the phone and try a hard reset.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

Have you cleaned the sim?

 

Can you try a battery pull?

 

If that's no help back up the phone and try a hard reset.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 4
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Anonymous
Not applicable
You could also Try another 02 sim card in the handset to rule out wether it's your 02 account or phone that is at fault.
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jonsie
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