Solved: LG G3 Phone Issue.

Anonymous · ‎03-09-2015

Hi,

I have this issue with my LG G3 (D855) which I purchased October last year. Every time I put in headphones it seems to change the track if I make a slight movement really annoying especially during gym and jogging. Same issue reported here by users. http://forum.xda-developers.com/lg-g3/help/headphone-jack-slight-knocks-change-t2813754

I have tried several headphones but all product same issue.

Anyone got similar issue?

Thanks

Asim

MI5 · ‎03-09-2015

Warranty is European, so you can take it to LG, O2, Carphone Warehouse or anywhere else approved by LG, but my advice would be LG directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-09-2015

Probably a good idea to contact LG about it http://www.lg.com/uk/support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎03-09-2015

I am Pay Monthly customer who will warranty be with, should I contact 02..?

Cleoriff · ‎03-09-2015

@Anonymous wrote:
I am Pay Monthly customer who will warranty be with, should I contact 02..?

I wouldn't ...I would, as @MI5 suggested, give LG a call....

The warranty lies with the manufacturer if you have a faulty device ...so I believe

Veritas Numquam Perit

MI5 · ‎03-09-2015

Warranty is European, so you can take it to LG, O2, Carphone Warehouse or anywhere else approved by LG, but my advice would be LG directly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎03-09-2015

@MI5 wrote:
...... but my advice would be LG directly.

Definitely the best advice. O2 repairers will tell you it's water damage and it will either be chargeable or be sent back to you to then send to the manufacturer.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

LG G3 Phone Issue.

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills