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Internet Chages daily

Anonymous
Not applicable

Hi Just upgraded to new phone, everythings ok, but every day it takes £1 off my credit for using data. Data what data I havent even been on the internet. Been into settings, but cant find find how to disable the charges

hope you can help

Ray

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MI5
Level 94: Supreme
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Smartphones will constantly try to connect to data to update widgets such as weather, news feeds etc.
You need to turn off mobile data in your settings to prevent it from happening.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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blissgirl
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maybe apps running in backround? (updating)
iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
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MI5
Level 94: Supreme
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Registered:
Smartphones will constantly try to connect to data to update widgets such as weather, news feeds etc.
You need to turn off mobile data in your settings to prevent it from happening.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
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Anonymous
Not applicable
That will be the payg web daily which will charge you £1 each day for Internet access, turn off mobile data & you'll be fine
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blissgirl
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@Anonymous didn't know that (but then again not surprised that o2 want their pound)
iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
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MI5
Level 94: Supreme
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It's a charge for data if you don't have a data allowance - no one gives data away for free.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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blissgirl
Level 33: Firestarter
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@MI5 that I know slight_smile
iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
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