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Increase in Tariff Cost

Anonymous
Not applicable

Can someone please clarify for me.....

 

I have received an email to say that the tariff i am on will soon increase in cost.  I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!!  Does this not completely go against the point of having a contract??  All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed. 

 

Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!!  If O2 can increase is by 50p today, can they increase it by £50 tomorrow??

 

And, if they can make changes, can i change my contract duration to say, 1 month??

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Anonymous
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I'm furious just signed three 18 month contracts, it's a one way street. Take it up wth OFCOM????
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adamtemp64
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@Anonymous wrote:

As I just took out a 24 month contract 3 weeks ago, this 3.4% rise, taken over the 3 weeks, leads to predict annual inflation of 76%...

 

Yeah. That's inflation. What gets me is they were happy to agree a contract with me 3 weeks ago at a set rate. Before I've even made the first payment they are taking the price up... as if they didn't know they were about to do so.

 


poor maths as the 3.4% is and always be 3.4% as it is calculated by the goverment

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Liquid
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If it were 76% I'd be up in arms as well haha.

I'm still waiting for proof of anyone having a contract the states a "fixed price"
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adamtemp64
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@liquid I think a very few business contracts may have done as per the info page we both have posted

 

In my Business contract, it says I won't be affected by any price increases.

Please speak to your O2 Account Manager. We'll look at your contract and check what this means for you.

 

source http://www.o2.co.uk/prices

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Liquid
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I didn't consider business contracts as well. I presume you'd be offered a discount or even annulled contract.

I neglected to look past the calculator if I'm honest.
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MI5
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Oh how we laugh at the way O2 like to stage their little "upsets".... It was getting a little quiet on here.... but not anymore slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Sound maths. 3.4% taken over a 3 week period. There are 17 3 week periods in a year (approx). 1.034 ^ 17 for a bit of compounded interest, leads to an annual increase rate of 76%.

Inflation is calculated by the government over a year, yes. The increase I've just been subjected to is over a much shorter period.
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perksie
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@Anonymous wrote:
Sound maths. 3.4% taken over a 3 week period. There are 17 3 week periods in a year (approx). 1.034 ^ 17 for a bit of compounded interest, leads to an annual increase rate of 76%.

Inflation is calculated by the government over a year, yes. The increase I've just been subjected to is over a much shorter period.

You don't expect a logical response to that do you?

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MI5
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I think you are missing the point....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Liquid
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Ok how about we do it this way,

My contract of £65 per month as example.

With how I would work out I would be paying £67.21 which is £806.52.

Now using your way of working I end up with £1372.80 per year which is £114.40 per month.

I believe your math is flawed. No offence intended.

 

however you get a kudo for trying:)

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