on 12-12-2012 13:56
on 12-12-2012 13:56
Can someone please clarify for me.....
I have received an email to say that the tariff i am on will soon increase in cost. I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!! Does this not completely go against the point of having a contract?? All of the terms are clearly stated (i.e. the cost per month, the term, who and when...) and then signed.
Unless someone is about to copy and paste the tiniest piece of smallprint in the world, i think we're all being had!! If O2 can increase is by 50p today, can they increase it by £50 tomorrow??
And, if they can make changes, can i change my contract duration to say, 1 month??
Solved! Go to Solution.
on 13-12-2012 15:01
on 13-12-2012 15:01
but it sounds much better to rant about the other way
@Liquid wrote:
I believe your math is flawed. No offence intended.
on 13-12-2012 15:02
on 13-12-2012 15:02
on 13-12-2012 15:13
on 13-12-2012 15:13
on 13-12-2012 16:09
on 13-12-2012 16:09
on 13-12-2012 16:30
on 13-12-2012 16:30
they put my bill up im leaving, 02 used to be amazing for customer support now they just dont care, im out of here
on 13-12-2012 16:34
on 13-12-2012 16:34
@Anonymous wrote:they put my bill up im leaving, 02 used to be amazing for customer support now they just dont care, im out of here
Let us know which company you are moving to as they have all done this, O2 is just the latest.
on 13-12-2012 16:36
on 13-12-2012 16:36
on 13-12-2012 16:42
A few weeks ago BBC Watchdog visited a number of phone stores. Both 3rd party retail and also network branded stores.
They asked the question?
Was the monthly tariff price fixed for the duration of the contract?
Not one of the stores said no.
Frankly I can't stand the program and I think the days of companies being worried by the word "watchdog" have long gone.
However I does seams that people selling mobile phone contracts are a bit unsure of the standard terms and conditions.
Alex
on 13-12-2012 16:49
on 13-12-2012 16:49
@Anonymous wrote:
However I does seams that people selling mobile phone contracts are a bit unsure of the standard terms and conditions.
Alex
You're right, the knowledge of some is terrible, the only answer is to read the terms for yourself as even if they tell you something which is wrong, only the terms will apply.
on 13-12-2012 17:01
on 13-12-2012 17:01
How can O2 actually be increasing thier tariffs by 3.2% and expect thier consumers to believe its an inflation based rise!
The Bank of England is going through all sorts of fiscal stimulus to try and increase the money supply to the economy!? Month on month since November 2011 the Retail price index has decreased from 5% (excluding 1 month). The U.S. are on QE4!
How can O2 justify that Octobers RPI figure of 3.2% is a valid figure for a depressed economy. I'm assuming that once the RPI falls below 3.2% we'll all be having our bill reduced?
Breach of contract???