O2 Community

Get help, share tips and chat

Reply
Head of Community
Posts: 9,474
Registered: ‎13-08-2012

Re: How to turn off the voicemail?

Thanks for updating us Khan96!

Oh, and welcome to the community Smiley Happy
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a private message.

Level 1: Joiner
Posts: 1
Registered: ‎16-09-2013

Re: How to turn off the voicemail?

It worked for me. Had to delete my TUGO account first then I was able to dial 1760 to turn it off. thanks
Highlighted
Posts: 27,020
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: How to turn off the voicemail?


shortscoff wrote:
It worked for me. Had to delete my TUGO account first then I was able to dial 1760 to turn it off. thanks

We know that works but then you don't have Tu Go, which defeats the object.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Level 1: Joiner
Posts: 1
Registered: ‎01-07-2015

Re: How to turn off the voicemail?

Ok, so the application TU Go activates your voicemail by default. If you deleted the application you are unable to turn off voicemail. So this is how you turn off voicemail:

 

1. Re-install TU Go and register/logon using your mobile number

2. Go into the settings of Tu Go and turn off voicemail

3. Go into the settings of TU Go and delete account

4. Exit TU Go

5. Dial 1760 to disable voicemail

Head of Community
Posts: 9,474
Registered: ‎13-08-2012

Re: How to turn off the voicemail?

Thanks for psoting that tip @Helvornak

 

Welcome to the community.

Was the voicemail one of the reasons why you stopped using Tu Go?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a private message.

Posts: 48,575
Topics: 333
Solutions: 4,605
Registered: ‎04-04-2012

Re: How to turn off the voicemail?

175002 and 176002 also work.
Phone in use:
Leagoo Elite 1
Previous devices: Nokia 640 DS. Sony Z1
Samsung S3 i9305. Asus Fonepad. Samsung Note 4. AtivS.

nil desperandum


Level 1: Joiner
Posts: 1
Registered: ‎18-07-2015

Found the culprit!

[ Edited ]

Hi Community Members

 

This voicemail stoppage has really proved to be something that doesn't want to leave my phone, I found!

 

Thanks for all the replies here because I think it is now turned off (yet to test it has well and truly gone so can't say for sure)

 

Tonight I went into the TuGo app settings and found there's a voicemail off or on switch! (This is if you've got version 2.18.0  installed. Installed mine Jul 2015) 

 

Mine was set to ON and now switched to off!

 

  Bouncy

Posts: 31,469
Topics: 361
Registered: ‎14-01-2013

Re: Found the culprit!

Lets hope it works for you @Zachery

*The Game Is On*


Posts: 43,925
Topics: 377
Solutions: 2,521
Registered: ‎04-01-2009

Re: Found the culprit!

If you have TuGo installed voicemail does have to be activated or deactivated within the app.