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How to change my order

Anonymous
Not applicable
Hi I just made an order but would like to upgrade it. Do I really have to wait until it arrives and send it back or can I change my order?
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Anonymous
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It shouldnt do as you havent missed any payments. Technically your just returning an item that you dont want

View solution in original post

Message 8 of 13
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Anonymous
Not applicable
You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal
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Cleoriff
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@Anonymous wrote:
You would need to cancel the order then wait until the money is back in your account to re order. Your best bet is to go instore & upgrade once your order has been cancelled & your account back to normal

Exactly that above....^^^^^

Once it is en-route you have  no choice. You do have a 14 day cooling off period so will be ok change it as @Anonymous said

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Message 3 of 13
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Anonymous
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I still want the same item simply a higher memory
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Cleoriff
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@Anonymous wrote:
I still want the same item simply a higher memory

No problem but you can't change it till you receive it

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viridis
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Different SKU, you must do as above, it's the only way unfortunately.
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Anonymous
Not applicable
OK but if I do that then will it effect my credit rating as multiple credit checks damage it
Message 7 of 13
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Anonymous
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It shouldnt do as you havent missed any payments. Technically your just returning an item that you dont want
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Cleoriff
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If you were accepted for the first phone you would not require further checks should you wish to replace it...

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Message 9 of 13
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Anonymous
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Thanks guys just thought it mite save a whole lot of bother for both parties.
Message 10 of 13
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