on 28-09-2013 21:04
Hi at O2,
I'm no longer resident in the UK, nor do I have any plans on returning in the future. I have an old (still active) Pay & Go number I no longer need, that I would like cancel. I would also like to terminate my "My O2" online account, as I won't be needing it any longer.
Solved! Go to Solution.
28-09-2013 21:09 - edited 28-09-2013 21:12
If you don't make a chargeable call within 6 months the sim will deactivate anyway.
Log out of the forum if you wish.
on 28-09-2013 21:15
28-09-2013 21:15 - edited 28-09-2013 21:17
Be aware that the number bandofbrothers has given to you would be charged to you on an international rate, so if you do nothing it will eventually all disappear anyway. Just don't log in. If no one knows your password the account will just remain dormant until it expires.
28-09-2013 21:35 - edited 28-09-2013 21:36
You can't do it here as we are all customers.
So if you don't want to make a call and not just let the account become defunct you could try Live Chat.
on 28-09-2013 21:41