on 21-03-2010 07:51
on 21-03-2010 10:34
Also you have to bear in mind that it's weekend and less staff available so it's possible that it could be Monday before you are back on the network.
It is recommended that you periodically turn the phone off and on so that you can see when the sim card becomes active.
Hope you get it done quickly
Helping the Street Kids of Thailand
Samsung Note 4, Samsung Note 2, Samsung Galaxy Tab Pro, Nexus 7 2013
Roaming from various bars in Thailand. Replies subject to time of day and quantifiable amount of Thai whiskey!!
on 21-03-2010 17:40
I work for O2 but any comments and opinions I post here are solely my own and do not reflect those of O2 or Telefónica.
on 21-03-2010 18:48
My phone has come back onto the network and was working fine, however,it wont connect to my wifi, infact, it's not even showing up my wifi in settings, do you think this is still as a result of having the phone barred?
on 12-05-2013 20:11
o2 have barred my phone (against my will). I'm absolutely furious and will go through the formal complaint procedures, but in the meantime, does ANYONE have any tips on how I can get it back on? They first said they'd unbarred it but hadn't, then last night they did actually unbar it but its been over 24 hours and its still not on. I'm working away so I need it on but nobody on the o2 phone team seems to care! They say there's nothing they can do. Can someone please help?!
on 12-05-2013 20:50
As far as I am aware all o2 have to do is re-activate the sim (correct me if I'm wrong MI5 etc.) which is similar to a sim swap, just keep switching the phone off/on every 20 mins or so.
Any other ideas out there guys?
on 12-05-2013 21:09
Samsung AtivS WP8.1 Samsung Note 4.