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Posts: 26,691
Topics: 245
Solutions: 1,601
Registered: ‎29-07-2008

Re: HOW TO: Get your PAC Code from O2

[ Edited ]

Eenuh wrote:

 

Can anyone tell me what they will be asking for other than my name and phone number?

Also, since I am on Pay & Go and don't have a landline, what number should I call? Are there any particular operating times?

 :smileyhappy:

You need to pass the normal security check, the numbers and opening times are in "Contact us" at the base of every page on this site.

 

A couple of letters from your memorable word and how much you last topped up by can be asked for.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1.1
Level 1: Joiner
Posts: 2
Registered: ‎20-02-2014

Re: HOW TO: Get your PAC Code from O2

08448090222

that number is not more avaible

Level 1: Joiner
Posts: 2
Registered: ‎20-02-2014

Re: HOW TO: Get your PAC Code from O2

08448090222
Level 49: Rootin' Tootin' 
Posts: 5,567
Registered: ‎31-03-2010

Re: HOW TO: Get your PAC Code from O2

[ Edited ]

From your mobile just call Customer Services on 202 if you're Pay Monthly for free or 4445 if you're Pay & Go which is a chargeable call.

Level 1: Joiner
Posts: 1
Registered: ‎01-03-2014

Re: HOW TO: Get your PAC Code from O2

I just phoned O2 for free from my landline and got through immediately. Excellent service.

0800 5874005 for pay monthly 

0800 8400202 for pay as you go.

Problem solved.

Posts: 6,899
Topics: 90
Blog Posts: 0
Registered: ‎13-04-2012

Re: HOW TO: Get your PAC Code from O2

Nice one will make a note of those numbers
Level 1: Joiner
Posts: 1
Registered: ‎29-03-2014

Re: HOW TO: Get your PAC Code from O2

Just got an almost instant reply to the 4005 Pay Monthly number, and the PAC code within two minutes - and from an English voice as well!

Level 38: Lively
Posts: 5,741
Registered: ‎30-06-2013

Re: HOW TO: Get your PAC Code from O2

Excellent update. Thank you
Samsung Galaxy Note 3
Level 2: Apprentice
Posts: 11
Registered: ‎21-07-2012

Re: HOW TO: Get your PAC Code from O2

Just used the 4005 number at 6:55pm and it worked beautifully, no hassles, no questions. Took 10 minutes in total but that was mostly because I had a few questions, which were answered clearly. The best experience I've had of O2 in a long time.

Level 1: Joiner
Posts: 1
Registered: ‎27-05-2014

Re: HOW TO: Get your PAC Code from O2

No dice with the free phone 0800 number for pay g.
Got the message "we tried to call you. If we need to speak to you, we'll call back, otherwise don't worry about it" (or along those lines...) any ideas?