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Level 2: Apprentice
tomhowden
Posts: 23
Registered: ‎19-05-2008

HOW TO: Get your PAC Code from O2

Seen this a lot around the forum, so I thought I'd make a post on how to do it

Firstly, give O2 Customer Service a call on 4445 fron your O2 Mobile.
Select the option which is "Join or leave O2". Then in the next menu select the option "To leave O2".

Now, you will be put through to an advisor who will ask you for your name and phone number. Then ask them for your Port Authorisation Code. You will be asked for your security password if you have set one up with them. Don't worry if you havn't sent one up; if you don't have one then you will not need to give it to them.

You will be asked if you have a pen and paper ready to write the code down. Don't worry if you haven't because they post it out to you anyway. They will ask you for your name and address so they can post it to you.

O2 may ask for a reason for leaving and the Port Authorisation Code (PAC) is only valid from 30 days of issue. Provide your PAC code to another operator if you wish to keep your existing number from another network.
tomhowden

Sony Ericsson Phone
O2 Pay & Go - Text Anytime
Number ported in from Virgin Mobile UK :smileyvery-happy:
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darrengf
Posts: 1,266
Topics: 16
Kudos: 137
Solutions: 26
Registered: ‎04-05-2008

HOW TO: Get your PAC Code from O2

Im a bit confused in why you have put this thread on?


Are you unhappy with o2? or has o2 upset you, as at the bottom of your page it says you have ported in from virgin.
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Level 2: Apprentice
AndyManchester
Posts: 119
Registered: ‎05-11-2008

Re: HOW TO: Get your PAC Code from O2

Seen this a lot around the forum, so I thought I'd make a post on how to do it
Firstly, give O2 Customer Service a call on 4445 fron your O2 Mobile.
Select the option which is "Join or leave O2". Then in the next menu select the option "To leave O2".
Now, you will be put through to an advisor who will ask you for your name and phone number. Then ask them for your Port Authorisation Code. You will be asked for your security password if you have set one up with them. Don't worry if you havn't sent one up; if you don't have one then you will not need to give it to them.
You will be asked if you have a pen and paper ready to write the code down. Don't worry if you haven't because they post it out to you anyway. They will ask you for your name and address so they can post it to you.
O2 may ask for a reason for leaving and the Port Authorisation Code (PAC) is only valid from 30 days of issue. Provide your PAC code to another operator if you wish to keep your existing number from another network.

Great post Tom! :smileyvery-happy:
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Level 1: Joiner
Groggers
Posts: 1
Registered: ‎21-08-2009

HOW TO: Get your PAC Code from O2

Is there any way I can get hold of a PAC without having to top up? As I currently have no available balance and it is diverting me to the top up line each time.
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jonsie
Posts: 16,605
Topics: 137
Solutions: 1,685
Registered: ‎04-01-2009

HOW TO: Get your PAC Code from O2

call 08705 678678 from a landline.
Chat | Contact | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | Complaint | Unlock Phone


I'm leaving now to go find myself....if I arrive before I get back, please ask me to wait!



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Level 1: Joiner
Tim_Baker
Posts: 1
Registered: ‎23-08-2009

PAC Codes

Your post was a great help. Without it, I wouldn't have known where to start.
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Level 1: Joiner
marionium
Posts: 1
Registered: ‎11-09-2009

Re: PAC Codes

Your post was a great help. Without it, I wouldn't have known where to start.


+1 =] very nice mate, thanks.
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Level 2: Apprentice
besca147
Posts: 16
Registered: ‎22-02-2009

HOW TO: Get your PAC Code from O2

In case anyone was wondering, I'll ask this question.

What happens if after you've requested and received your PAC, that you haven't found an alternative suitable contract and you let the PAC expire? Will you still be with o2 and receive bills from them?
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jonsie
Posts: 16,605
Topics: 137
Solutions: 1,685
Registered: ‎04-01-2009

HOW TO: Get your PAC Code from O2

Yes if your PAC expires without using it, everything stays as it was and your contract will continue until you close the account. You can apply for another PAC at any time after the previous PAC expires.
Chat | Contact | O2 Status | Lengthen RingTime | O2 Travel | O2 Help Guides | Complaint | Unlock Phone


I'm leaving now to go find myself....if I arrive before I get back, please ask me to wait!



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Level 1: Joiner
Going_gone
Posts: 1
Registered: ‎13-04-2012

Re: HOW TO: Get your PAC Code from O2

Just had the same problem. Rang from landline but bailed out after holding on paying 10 ppm for 20 minutes. Then, should have thought of this before, I used the lend us a quid facility to bring my balance above the 25 pence required. Then rang customer services from the mobile and held on for another 45 mins......
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