on 08-10-2015 21:12
on 08-10-2015 21:12
I have just spent almost an hour waiting in a queue to talk about upgrading & just got cut off! Not happy!
on 08-10-2015 21:14
on 08-10-2015 21:19
on 08-10-2015 21:19
At the time you posted they would have finished for the day (9pm)
When i call it's always between 8-830am in the morning. Never wait long then..
Veritas Numquam Perit
on 08-10-2015 21:27
on 08-10-2015 21:27
Instore....easy and walk away with the new phone.
on 08-10-2015 21:58
Don't bother upgrading over the phone. Go instore & walk out with a shiny new phone within 10 minutes
on 08-10-2015 22:02
on 08-10-2015 22:02
@Anonymous wrote:Don't bother upgrading over the phone. Go instore & walk out with a shiny new phone within 10 minutes
By far the easiest way
on 08-10-2015 22:46
on 09-10-2015 08:30
on 09-10-2015 08:30
After being with O2 for around 20 years the upgrade options are pathetic.
Totally unhelpful on the phone and no point in going instore as staff LIE and cannot offer you anything but the pathetic deals displayed. O2 just do not value existing customers only interested in getting new ones.
on 09-10-2015 09:02
on 09-10-2015 09:02
I certainly haven't experienced that in my local O2 store. I have always had the best service and never found anyone lying to me. The stock levels they carry are also excellent
Veritas Numquam Perit
on 09-10-2015 09:03
on 09-10-2015 09:03
@Cleoriff wrote:I certainly haven't experienced that in my local O2 store. I have always had the best service and never found anyone lying to me. The stock levels they carry are also excellent
I completely agree.
I recently upgraded and my early upgrade fee was wiped off by my local store.