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Level 1: Joiner
Posts: 2
Registered: ‎28-02-2013
Accepted Solution

Direct debit..

I have just paid this month's bill (due on the 7th of march) manually, will o2 still try and take a direct debit because its only 7 days away ?

I opened a new bank account and the direct debit that o2 may or may not try and take is from a closed bank account. I changed my direct debit details to my new account but it won't be changed before the payment date..

Help ?
Posts: 26,051
Topics: 241
Solutions: 1,578
Registered: ‎29-07-2008

Re: Direct debit..

You may be ok with 7 days, and if you have paid it there shouldn't be a problem.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1
Posts: 826
Kudos: 156
Solutions: 183
Registered: ‎20-01-2013

Re: Direct debit..

call o2 and ask them to check with the payments helpdesk if the direct debit is pending - it really depends, it may or may not be as 7 days is usually the cut off.

I do work for O2, however, anything I say here is my own view and does not represent that of Telefónica.
Posts: 32,018
Topics: 250
Solutions: 2,170
Registered: ‎04-01-2009

Re: Direct debit..

You could call your bank or use online banking to suspend the direct debit for one month to be on the safe side. There is no charge for doing this.

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