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Level 1: Joiner
Posts: 2
Registered: ‎28-02-2013
Accepted Solution

Direct debit..

I have just paid this month's bill (due on the 7th of march) manually, will o2 still try and take a direct debit because its only 7 days away ?

I opened a new bank account and the direct debit that o2 may or may not try and take is from a closed bank account. I changed my direct debit details to my new account but it won't be changed before the payment date..

Help ?
Posts: 25,249
Topics: 237
Solutions: 1,550
Registered: ‎29-07-2008

Re: Direct debit..

You may be ok with 7 days, and if you have paid it there shouldn't be a problem.

Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1
Posts: 826
Kudos: 155
Solutions: 183
Registered: ‎20-01-2013

Re: Direct debit..

call o2 and ask them to check with the payments helpdesk if the direct debit is pending - it really depends, it may or may not be as 7 days is usually the cut off.

I do work for O2, however, anything I say here is my own view and does not represent that of Telefónica.
Posts: 30,612
Topics: 244
Solutions: 2,141
Registered: ‎04-01-2009

Re: Direct debit..

You could call your bank or use online banking to suspend the direct debit for one month to be on the safe side. There is no charge for doing this.

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