Solved: Re: Direct debit issue

evantkh · ‎21-07-2016

My bank has issued a new debit card to me and it is linked to the same account. Do I need to update the direct debit details?

jonsie · ‎21-07-2016

No not at all. As long as the sort code and account number stay the same you need do nothing.

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jonsie · ‎21-07-2016

No not at all. As long as the sort code and account number stay the same you need do nothing.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Curr946 · ‎21-07-2016

I second that advice.

Current Phone: Sony Xperia XZ Premium

MI5 · ‎21-07-2016

Direct debits come straight off the account so new cards don't effect them.
It's only if you change bank accounts that you would need to change your DD details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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