Solved: Different Sim?

Anonymous · ‎21-09-2014

Wife has an old O2 samsung S3 and I have just given her my S4. The sim in the S3 will not fit the S4 as the S4 takes a smaller one, she has a O2 simplicity one in the S3 how can she change it for one she can use in my old S4?

MI5 · ‎21-09-2014

Just contact CS or go into an o2 store and ask for the correct size card http://www.o2.co.uk/contactus
SIM swap form if required here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-09-2014

Just contact CS or go into an o2 store and ask for the correct size card http://www.o2.co.uk/contactus
SIM swap form if required here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-09-2014

Please make sure you ask for the correct account specific blank SIM card.

Contract versions hold different messaging centre info to PAYG ones.

MI5 · ‎21-09-2014

They also hold different apn settings so data wouldn't work with the incorrect account sim either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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