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Complaint

Anonymous
Not applicable
Hi,
What is the best way to make a complaint to o2? I cant seem to find an email address to send one to.

Regards
Nathan
Message 1 of 34
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Cleoriff
Level 94: Supreme
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Registered:

@aldaweb wrote:

Two identical (nearly) posts reviving old threads,I think he's just trolling.


Pretty much my opinion on his other thread @aldaweb  LOL

Veritas Numquam Perit

Girl in a jacket
Message 31 of 34
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Anonymous
Not applicable
Can you tell me how much longer the mast/transmitter that serves Trevarrian TR8 is going to be broken? It has been under repair for at least 13 days now. Totally unacceptable. No internet and difficulty sending texts and limited call service. Great advert for O2 when tourists on hols. Even worse for people who live there.
Message 32 of 34
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MI5
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Registered:
All you can do is call CS on 202 (from somewhere you can get a signal) and ask them to text you any updates they get. Unfortunately, there is no live tracking or predictions of repair times.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 33 of 34
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jonsie
Level 94: Supreme
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Registered:

All you can do is keep checking the status page and click on the link to be kept informed.

http://status.o2.co.uk/

Still showing as the mast is down.

If you want to make a complaint : How to complain

Message 34 of 34
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