Solved: Changing number

Anonymous · ‎01-09-2014

Is this possible, if you have a new pay&go sim card but you are currently on contract and want to change your number, can you use that number from the new pay&go sim card instead rather then getting a random number from the system?

MI5 · ‎01-09-2014

You need to top up the PAYG sim with £10 then the number is yours to do as you wish with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-09-2014

You need to top up the PAYG sim with £10 then the number is yours to do as you wish with.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎01-09-2014

So the fact its pay and go and im contract doesn't make any difference? I can still change my contract phone to use this number? just double checking so im clear:)

MI5 · ‎01-09-2014

Yes, you just need to call CS (202) and ask them to transfer your number.

However, the PAYG sim will be disconnected and you will lose any of the £10 top up you haven't used up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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