Change from Big Bundle back to simple PAYGo

[Anonymous]

I have a mobile which is only used for emergencies, and therefore very light usage. Unwisely I registered for a £10 Big Bundle.  How do I switch back to a simple Pay As You Go where I only pay for the calls I make?

[jonsie]

Change tariff to big talker.

http://www.o2.co.uk/help/pay-and-go/big-talker

Joining Big Talker

If you're new to O2, you'll need to visit an O2 store or o2.co.uk/freesim to get a free Big Talker Sim.

If you're an existing Pay & Go customer, either

• Text BIGTALK free to 21300
• Call 2202 free from your mobile
• Visit My O2

[MI5 · Accepted solution]

You have 3 choices:
1 - Switch to Big Talker tariff. You get allowances but also get to keep your top up.
2 - Switch to O2 basic. No allowances just straight top up and use. You need to call CS on 4445 to get offered this tariff.
3 - Switch to giffgaff.

[Cleoriff]

Reading again about the BasicTariff, I wonder if @Toby will confirm once and for all if it is still available?

At one time you needed to be 'invited' to get it...then suddenly it was removed with no link to it at all....

Finally I understood it was actually still available....

If I don't know for sure O2 still offer it, I feel reluctant to recommend it to anyone

[jonsie]

We only have one member's post to say it's still available which is why I don't normally mention it. If we can get official confirmation that it's still an option then fair enough, but if that's the case why has it been removed from the tariffs pages?

[Cleoriff]

My point exactly @jonsie I can never find a link to it nowadays....

[MI5]

I remember one person posting recently and they were adamant that they had just changed to it, but an official word would be appreciated.

[Anonymous]

hi guys im on the same 10 big bundle and would like just plain pay as you go aswell, is there a way to casncel the big bundle? to normal payg?

[jonsie]

Post number two above.

[MI5]

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@Anonymous wrote:

hi guys im on the same 10 big bundle and would like just plain pay as you go aswell, is there a way to casncel the big bundle? to normal payg?

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If you just want the very basic payg you will need to call cs and ask if o2 basic is still available or move to giffgaff.