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Carphone warehouse contacted me about upgrade

Charlieboyoo
Level 7: Part Timer
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Yesterday I received a call from a Belfast number yesterday and they said they are calling on behalf of carphone warehouse.Then they said you are eligible for an upgrade.i asked how did they get my details cause I always deal with o2 direct and they couldn't answer me.Then they tried to offer me a phone.i said I can get it cheaper elsewhere and they said sure you can return it within 14 days!i said I'm nit interested.wouldnt get the hint.Who handed my details out?I never agreed for details to be passed to a third party.
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Cleoriff
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It certainly wasnt like that a couple of weeks ago as I took a picture to show a poster where to look...Evil @Toby when did this change take place and why weren't we warned?

Veritas Numquam Perit

Girl in a jacket
Message 11 of 42
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MI5
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Same for me - I'm spitting nails right now !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 42
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Toby
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Hi guys,

Let me look into this for you.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 13 of 42
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MI5
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Please do Toby.
Explains why I've been bombarded with calls for the past 2/3 weeks.
I'm mad about this as I am very careful as to who gets my number and O2 have now sent it to the world!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 42
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Cleoriff
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I have now turned them all OFF except Priority....(possibly too late...as this is why I have been getting marketing calls recently)

Veritas Numquam Perit

Girl in a jacket
Message 15 of 42
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MI5
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Obviously turned all mine off but all the annoying marketing companies now have our numbers so it's a fruitless exercise.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 42
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Cleoriff
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For anyone reading this ...I started a thread here http://community.o2.co.uk/t5/Discussions-Feedback/Warning-Check-your-My-O2/m-p/973239#M82774

Veritas Numquam Perit

Girl in a jacket
Message 17 of 42
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jonsie
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This is quite outrageous and a serious misuse of our personal data. No doubt O2 made a fortune out of this, they must really be desperate for money after the failure of the Three deal. To say I'm angry is a massive understatement.

Message 18 of 42
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MI5
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Of course they did, it's obvious. These lists of live numbers are worth millions......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 42
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Bambino
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I'd be willing to bet that O2 will say that this was an error caused by a technical glitch. It will be their way out of admitting responsibility for this, or being held liable for their actions.

I DO NOT WORK FOR O2



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Message 20 of 42
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