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Can not call customer services from tesco mobile.

Anonymous
Not applicable
Hi all my x has an old phone of mine and for love or money I carnt get hold of anyone to cancel the contract had to stop paying it in the end carnt call the 0344 number just keeps saying number not recognised from my tesco phone. Any help ? Ooh and I don't have a landline.
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MI5
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@Anonymous wrote:
Can you call customer service from an O2 store? I know Vodafone has phones in its stores for that but I don't know if O2 does as well.

Yes, they will allow you to do that from a store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 11 of 22
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Anonymous
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0344 809 0202
Message 12 of 22
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MI5
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@Anonymous wrote:
0344 809 0202

Doesn't work from a Tesco mobile phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 22
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Anonymous
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How come? It is an 0344 number which should come from inclusive minutes
Message 14 of 22
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MI5
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No idea, but it don't work for sure 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 22
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Anonymous
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So Tesco mobile which is 50% owned by O2 block it
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MI5
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More likely to be an error rather than being blocked - Maybe it recognises the number as the 202 shortcode and then fails because it's not coming from an o2 number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 22
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Cleoriff
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I think it works if you substitute 0844 instead of 0344?

Veritas Numquam Perit

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MI5
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@Cleoriff wrote:

I think it works if you substitute 0844 instead of 0344?


Will have to ask @Bambino to try it.......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 22
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Anonymous
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Calling 0844 numbers to reach O2 customer services at some 20ppm given the wait we have to endure these days?

I think not
Message 20 of 22
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