O2 Community

Get help, share tips and chat

Level 2: Apprentice
Posts: 35
Registered: ‎05-07-2013

Re: Can I reduce my tariff?

I didn't realise they actually stopped this last year and agree this is silly. I also agree it is a case of managing to speak with a CSA willing or able to help. Luck of the draw/ don't ask, don't get etc. At least the 202 number is free.
Please use plain text.
Posts: 26,566
Topics: 223
Solutions: 2,009
Registered: ‎04-01-2009

Re: Can I reduce my tariff?

bandofbrothers wrote:

MargaretH wrote:
Appreciate being on PAYG allows more control over things.

Sure does.


Im on Pay as you Go Go Go £20.


1GB data.

500 Minutes.

5000 texts.


On a par with most Pay Monthly Contracts and no worries of not being able to afford the monthly fee each month, and I can change it once a month if another 'better' deal crops up.


Win win !

Which is why I'm on a rolling monthly Siimplicity contract which I can end with 30 days notice at any time.


However, it's an old tariff and with genuine unlimited data and more than enough minutes and texts to meet my needs, I would be crazy to change.


Bear in mind on P&G you have a sort of 'contract' whereby you have to top up a certain amount by a certain date to get your allowances on most decent tariffs. I just prefer not to have the hassle of remembering to top up and the convenience of direct debit without being tied in for more than 30 days.

Please use plain text.
Level 13: Prompter
Posts: 70
Registered: ‎03-10-2012

Re: Can I reduce my tariff?

it actually sounds like your on a Refresh tariff as tgey are the only tariffscthat would offer 600 mins for 12.00 which is the lowest refresh tariff agreement
Please use plain text.
Posts: 113
Topics: 10
Kudos: 13
Solutions: 13
Registered: ‎27-01-2013

Re: Can I reduce my tariff?

Would have been done because with the price of smart phones now, reducing the contract means they get less back to pay off the phone cost. I suspect people also abused it.
Please use plain text.