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Calling a ship in an emergency...

Anonymous
Not applicable

...£47.56 for a 7 minute call now showing in my 'pending billing' O2 screen.

Had to call my parents on their ship (Costa Luminosa) after they were robbed in Marseille yesterday. Thieves took their phone and injured my mother so made a quick call to the ship to help cancel their phone and make sure they were OK.

O2 call charges screen shows costs to ships as 'Unavailable' so wasn't able to check in advance. I knew it was likely to be a costly call but - nearly £7 per minute - really?!

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jonsie
Level 94: Supreme
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Registered:

@a_hcir wrote:
£8.10 a minute is outrageous. There must be a fantastic profit margin in it - if you had a payg international SIM it's less than half price - £3.50/min

Disgraceful! At least Dick Turpin wore a mask.

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