About a Tweet I Just Saw from @O2

[Anonymous]

O2 just tweeted the following:

High five! On O2 Refresh your bills are automatically halved once you've paid off your phone: http://o2.uk/refresh  

I am on O2 refresh and it says I have about £280 left to pay on my phone but can settle early for £200. My airtime is £12.32 per month and I am on O2 600 24 month, so if I paid the £200 would my bill be £6.16 permonth (if I don't incur further charges)?

Or is it misleading people to think that and infact the halving comes from only paying the airtime and not both air timeand device?

[jonsie]

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@viridis wrote:
"We'll never let you pay for a device you've already paid off."

That's the law and common sense, not a selling point or incentive.!!!

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But there are a couple of threads where that indeed has happened....

[Anonymous]

That's the point. On the old style contracts and those sold by 3rd party resellers like CPW at the end of your 24 months unless you upgrade, go sim only or cancel you carry on paying the full rate so you are effectively paying again for the phone.

[L_W_Ward]

Usually your phone plan is more pm than your airtime plan. Pay this off and it is more than half of your monthly bill. 

[MI5]

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@L_W_Ward wrote:

Usually your phone plan is more pm than your airtime plan. Pay this off and it is more than half of your monthly bill. 

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Not mine.....

[Anonymous]

That's cos you is a mobile veteran Rich

[gindygoo]

Nor mine lol, my phone is less than 40% of my total bill!

[Anonymous]

I DM'd the O2 Twitter people who are Going to pass on my feedback?

[Cleoriff]

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@Anonymous wrote:
I DM'd the O2 Twitter people who are Going to pass on my feedback?

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I think the O2 Twitter team must be working flat out. There have been a hell of a lot of queries about this..:smileywink:

[jonsie]

I can't see them changing their whole advertising strategy to be honest. They have invested a lot of money into it and the small print stating that 63% of customers will benefit covers them legally.

[jonsie]