£1 data charge on pay as you go

[Anonymous]

Ok, I have an O2 sim card for my 10 year old daughter, I want her to be able to send texts and make phone calls when necessary - but cannot find a single tariff that does not charge her £1 per day for data usage which she does not need - so £10 per month suddenly looks like £40 per month? Which is utterly absurd.  Is there a tariff that does not charge this? Or is it a complete waste of time being with PAYG on O2 these days - because if it is, I'm getting a tesco sim card for her.  Really hacked off with this, having lost £5 through this off her initial £10 top up - we are at mo leaving the phone turned off so it can't be taken out.  Can't manage to speak to anyone online as they are far too busy, and of course, being a phone company, there is no phone number to call them on .... I have three contract phones with O2, which are fine, but I don't really want her to have a contract phone ...

[Anonymous]

Just to add.....

In iOS7 there are restrictions in settings to stop other people from changing settings in the iPhone ,but if Your not on this firmware then even a ten year old can find the data settings in the iPhone and turn it back on if they so wish.

[MI5]

As it's an Iphone 3 I don't think it will be on iOS7.....?

[Anonymous]

True.

Thought I'd read it as the OP had a iPhone 4 !

Just re read the original post.

Sorry OP.

No iOS7 availability for the 3GS.

[Anonymous]

Have found the settings and disabled the data - thank you for that - I barely used the iphone for anything but texts/calls/music, so really had never navigated the system.  I also, eventually, managed to speak to an advisor on line, who has put no internet on that phone, so that they will not try to take the £1 per day (even if my 10 year old manages to change the settings back ... lol ... and she's far more likely to find it than I was!) - so that's all done.  Now she's just got to wait until I get paid so I can actually put some credit on there for her ...   Thank you all for your help

[MI5]

Should be all good from now on

[perksie]

Well done, you will be fine now.

[Anonymous]

Most welcome.

[Anonymous]

I just got a new phone and while setting up ang going through the numerous setup windows I was forced to go through before getting to use my phone I was billed £1 for data which I did not want also I cannot get hold of o2 surpport as all I get is the runaround in the FAQ section none of which adresses my problem why not just have an email address to contact and not a load of questions to get passed none of which help

[MI5]

You can submit an email here https://www.o2.co.uk/apps/help/help
but you should just turn data off on your phone.

[Anonymous]

I have just bought my first Smartphone on Pay&Go and the same thing has happened to me! How did you sort it? I want data only occasionally and would like the choice.