so much for O2 next day delivery

[Anonymous]

Ordered my new Note 4 on Saturday around 13.30 & got all their new online t&cs crap done by 14.00, which is all within the 10pm friday - 10pm sunday window for delivery on Monday and nothing has turned up, plus on myO2 it just says 'in progress'.   Yeah excellent service there

[Anonymous]

You have more patience than me simonpw

I'd have gone elsewhere by now.

[Anonymous]

If it wasn't for the deal I got, I probably would have done. 

Unlimited Mins/Texts

2GB Data

£36 a month and no upfront cost. 

Couldn't find that deal anywhere else

[jonsie]

I ordered an accessory kit for the Note 4 which is still showing as in progress from the 19th despite being assured it was in stock and next day delivery. A phone call later but knowing the issues experienced by others I don't expect it before I go abroad. It's not urgent but just goes to show the false promises for everything, not just mobiles.

[Anonymous]

Now that does seem like a nice deal simonpw so I'm not surprised your hanging on.

[jonsie]

Hopefully some good news this week @Anonymous 

[Anonymous]

I cancelled my o2 order on Saturday, re-ordered with carphone warehouse yesterday & its arrived today YAY

[Anonymous]

Similar story to my colleagues at work. Spoke to CPW one afternoon, negotiated the upfront fee down to £20 and had it delivered the next day late morning.

Ok so no refresh tariff but she has what she wanted.

[jonsie]

Good news @Anonymous enjoy:smileyhappy:

Further to my accessory kit, just spoke to them and it's showing on their system as coming soon, so far from being in stock for next day delivery, they had never had it in the first place. Deja-vu!

[Anonymous]

Back on chat, now they have put a request to the concern deapartment. Does anyone know what they do?

[MI5]

Low level complaints I guess?