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so much for O2 next day delivery

Anonymous
Not applicable

Ordered my new Note 4 on Saturday around 13.30 & got all their new online t&cs crap done by 14.00, which is all within the 10pm friday - 10pm sunday window for delivery on Monday and nothing has turned up, plus on myO2 it just says 'in progress'.   Yeah excellent service there

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jonsie
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@Beenherebefore wrote:

@Anonymous wrote:
Don't worry. If it turns out I'm not getting my phone, you'll hear the language wherever you are.

Mods ?.......put your earplugs in !..........NOW !!!


A cacophony of noise heading their way!Drum

Message 31 of 61
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Anonymous
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So I got back on to chat today and Rocky told me they have 'low' stock of the Note 4. In the space of 24 hours that's In Stock, Delay in Dispatch, Out of Stock and Low Stock. Come on O2, at least if you are going to lie to your customers make sure you're all telling the same lie!

Message 32 of 61
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jonsie
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The only consistency is the inconsistency of the the information given to customers....

Message 33 of 61
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Anonymous
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I'm getting angrier & more stressed the more this goes on
Message 34 of 61
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Anonymous
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Me too Lee. Different stories from each person I speak to. Now they are ignoring me!

 

Message 35 of 61
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Anonymous
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FFS. Satya on chat has just said 'we haven't received the stock yet'

 

Message 36 of 61
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jonsie
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I wouldn't put any credence at all in live chat, they seem to be on a different planet never mind continent.

Message 37 of 61
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Anonymous
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No phone call so I rang them. This time told the note 4 is out of stock, back in today. I've told them if its not sorted by this time tomorrow then I'm leaving.
Message 38 of 61
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viridis
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Chat just told me they're in stock.
Message 39 of 61
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Anonymous
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Frustrating times @Anonymous

Communication as I've always said is key.
Message 40 of 61
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