o2 shop issue

[Anonymous]

Hi, i recently tried to purchase a tablet from the o2 shop and on the final step of payment it failed for some reason..

So i tried again on a different computer and that same thing happened, it failed on the final step (this is after putting my card details in).

However when i checked my bank balance, the amount for 2 of these tablets has been taken (gone from "available balance" ) and i was just wondering what happens now? should the funds get bounced back into my account since the payment apparently failed?

I was going to wait a few days  to see if the payment goes in, but wanted to post incase anyone could give me some assurance

[Anonymous]

Isn't it funny in this day and age that payments can be taken instantly but take days to refund I really would have thought they could have speeded this up by now

[MI5]

Very true - You would think in these days of technology....?

[Anonymous]

Tried calling the bank today but was in the queue too long so gave up.. however i just checked my balance and thankfully its showing the correct amount

Seems to take a good 3-4 days to get back into your account then - but i do agree, im suprised its not instant by now, would be alot less hassle if it was and less worry

Anyway fingers crossed its all sorted now - Thanks all for the advice

[MI5]

Good news and we're happy to help

[Anonymous]

Good resolution.

[jonsie]

Excellent news