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oliver816
Posts: 1
Registered: ‎25-07-2012
Accepted Solution

not renewing contract

Hi, my contract will be up in Jan 2013 and i wont be re newing it, do i need to give any notice or can i just cancel in Jan?, thanks 

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damien1
Posts: 2,000
Topics: 41
Kudos: 184
Solutions: 114
Registered: ‎13-04-2012

Re: not renewing contract

You need to give o2 thirty days notice so do it in December

Htc One on unlimited simplicity tariff
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DaveC
Posts: 1,860
Topics: 23
Kudos: 80
Solutions: 24
Registered: ‎14-08-2008

Re: not renewing contract

Two best options are.

 

1. If you don't want to keep your number - ring up to cancel 30 days before the end of the contract

 

2. If you do want to keep your number - ring up and request a PAC code which you give to your new supplier. Once transferred, you old contract will come to an end

 

You must port your number within 30 days of receiving the code

If you don't port your existing contract will continue

To contact O2 click "Contact us" at the bottom of any O2 page, and click the service you need, or wait for "Live Chat" to appear.

Mobile since 1993
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