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Level 1: Joiner
tedrob
Posts: 4
Registered: ‎27-07-2012
Accepted Solution

no signal

Hi all,

 

yesterday eveining through to at least this morning in the Orpington area, I was unable to send text messages, or make calls, as my iPhone said no signal. I got signal when I reached Orpington station.

 

Does anyone know if there were/are operating difficulties?

 

Thanks in advance

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Community Manager
Leonard
Posts: 2,278
Registered: ‎13-06-2012

Re: no signal

Hi there tedrob!

Have a look at the local status checker here: http://status.o2.co.uk/.

Does that indicate any issues in your area?

Cheers,
Leonard

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Level 1: Joiner
tedrob
Posts: 4
Registered: ‎27-07-2012

Re: no signal

Hi Leonard,

 

Thanks for the link. Tried it for my postcode, and got 4 icons and status descriptions.

 

One (with the red button) says local mast is not working, and the other 3 (with the green bars) for voice, 3g, and 3g900 say Normal coverage is good.

 

A bit confusing. Let's hope things are ok when I get home.

 

Ted

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perksie
Posts: 18,276
Topics: 119
Solutions: 784
Registered: ‎29-07-2008

Re: no signal

[ Edited ]

Looks like it's fixed now:

 

Perge Scelus Mihi Diem Perficias

Legacy O2 Standard Broadband (temporarily) - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Jelly bean
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Level 1: Joiner
tedrob
Posts: 4
Registered: ‎27-07-2012

Re: no signal

Thank you Perksie,

I can now see what the screen should look like.

I'll just have to wait longer for my local mast to be fixed. When I enter my postcode I still get a red round icon.

Ted
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perksie
Posts: 18,276
Topics: 119
Solutions: 784
Registered: ‎29-07-2008

Re: no signal

You're welcome, I hope it's soon sorted out.

Perge Scelus Mihi Diem Perficias

Legacy O2 Standard Broadband (temporarily) - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Jelly bean
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Level 1: Joiner
djc4
Posts: 1
Registered: ‎29-07-2012

Re: no signal

I live in the East Sussex area and the signal here has been rubbish for the last three weeks.

Yesterday I had "emergency calls only" for over an hour and it took 2 hours for a text to arrive. 

Travelling  in Northamptonshire, Bucks, Leicestershire and Derbyshire 4 weeks ago and lost signal more time than had one. I have been with o2 for many years but  will not be renewing my contract with O2 next time.

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Level 1: Joiner
Mac123
Posts: 2
Registered: ‎11-07-2012

Re: no signal

I've been having issues nearly every night since the big O2 signal failure. Each morning I look at my phone and it has no signal. I have to switch my phone off and on again to get it going again. Sometimes it doesn't work and I am without signal for a few hours. And even with signal, I have been having issues sending messages. Anyone know if these issues are connected with the big outage?

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Level 1: Joiner
tedrob
Posts: 4
Registered: ‎27-07-2012

Re: no signal

I too was having that problem. Thought it was just me.

Another irritating thing is the quick discharge as the phone continually hunts for a signal.
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