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no coverage for calls in Bicester

Network1
Level 1: Joiner
  • 4 Posts
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There is no network coverage in Bicester for calls. I've tried turning off and on again bit still no way to make a call. I'm paying for a service I can't use. I want compensation from O2. Any idea how I can contact them to do that?
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perksie
Level 69: Guiding Light
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@Network1 wrote:
I realise I signed an agreement. However I believe there is protection for retail customers that overrides contractual terms to ensure inalienable rights aren't accidentally signed away.


A network breakdown is nothing to do with any rights you may have and is unforeseeable.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 12
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jonsie
Level 94: Supreme
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If you are without coverage for an unreasonable amount of time then you might want to go down the complaint  route The best you can expect is a small credit reflected in the number of days without service. 

Message 12 of 12
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