o2 offered "free" upgrades if you took out a 24 month business sharer tarriff on iphone 4.. that doesnt seem to be in doubt. where o2 are trying to welch out of this deal is by saying that a free upgrade means free if you take one of the cheap phones only.. thats a DOWNGRADE IN THE REAL WORLD, we all had to pay for the iphones and have been paying a higher rate on the iphone tarriff.. an upgrade to an iphone must be to a better iphone or equivilently rated smartphone.. however as we have been tied into iphone tarriffs for 24 months, it is reasonable to expect an upgrade to a BETTER iphone. if we dont want to uptake the free DOWNGRADE, we are being a FREE UPGRADE to a sim only contract which is 10 pounds a month cheaper than the present tarriff.. so what o2 are trying to say is that by offering a free upgrade, they really meant that this was a free upgrade on the sim only... fine if WE only bought sims and sim contracts.. we didnt, we bought iphones and contracts for using iphones on the o2 network. and we were promised free upgrades at 12 months. sorry but the fact that o2 meant free upgrade to the sim only wasnt pointed out to anybody who was enticed to sign up with this deal... it would be absurd... why not just take 5 pounds off of the monthly rental at the start of the contract? the reason, because it wouldnt entice anybody to sign up to these expensive contracts. this is tantamount to fraud. i know that i am only pointing this out to other o2 users and o2 employees, but there are lots of us out there and this is where it will show up in search engines.. the more people complaining online , the more chance there is that o2 will be forced to deliver what they promised
**** this is a link to my facebook campaign to get o2 to honour their promise of a free upgrade to business users who took out 24 month iphone contracts with them. i would encourage all of you to get on youtube and tell your stories as well. it took roughly 2 hours for my youtube video to appear 4th on a google search using "o2 free upgrade scandal".
Please stop posting this on every single thread. If you feel you have a point, contact O2 officially to have it looked at. Repeating the same post all over the forums doesn't do anything to make people support your cause, quite the reverse.
It is only by fate that any life ends, and only by chance that it is mine...not yours
i have set up a facebook page regarding this issue . look up o2 free upgrade scandal. i have printed a copy of the o2 advertising for this offer. i have also printed an email reply from them online where they try to claim... - Upgrade doesn't mean an upgraded version of your current phone - Upgrade with in your tariff doesn't mean the upgrade would be free of charge. hopefully a facebook campaign will make them face up to deliver what they promised.. the link to the facebook page has already been deleted by an o2 moderator, so i dont know how long any of my post will survive..... salesmen up and down the country must be wondering how they are going to sell upgrades when in o2 speak, it no longer means an upgraded version of your current phone... neither does included in the tariff mean included in the tariff it would seem...