o2 offered "free" upgrades if you took out a 24 month business sharer tarriff on iphone 4.. that doesnt seem to be in doubt.
where o2 are trying to welch out of this deal is by saying that a free upgrade means free if you take one of the cheap phones only.. thats a DOWNGRADE IN THE REAL WORLD, we all had to pay for the iphones and have been paying a higher rate on the iphone tarriff..
an upgrade to an iphone must be to a better iphone or equivilently rated smartphone.. however as we have been tied into iphone tarriffs for 24 months, it is reasonable to expect an upgrade to a BETTER iphone.
if we dont want to uptake the free DOWNGRADE, we are being a FREE UPGRADE to a sim only contract which is 10 pounds a month cheaper than the present tarriff..
so what o2 are trying to say is that by offering a free upgrade, they really meant that this was a free upgrade on the sim only...
fine if WE only bought sims and sim contracts.. we didnt, we bought iphones and contracts for using iphones on the o2 network. and we were promised free upgrades at 12 months.
sorry but the fact that o2 meant free upgrade to the sim only wasnt pointed out to anybody who was enticed to sign up with this deal... it would be absurd... why not just take 5 pounds off of the monthly rental at the start of the contract?
the reason, because it wouldnt entice anybody to sign up to these expensive contracts.
this is tantamount to fraud.
i know that i am only pointing this out to other o2 users and o2 employees, but there are lots of us out there and this is where it will show up in search engines.. the more people complaining online , the more chance there is that o2 will be forced to deliver what they promised
