Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 35331 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 154346 Views
  • 147 replies
  • 27 kudos

Resolved! Travel

I want to use my phone in New Zealand for a holiday. Is there a package I can buy?

JT5 by Level 1: Joiner
  • 469 Views
  • 3 replies
  • 0 kudos

Resolved! Cold calling

I am being called at least 10 times a week by many individual people claiming to be from O2 wanting to discuss my contract renewal. These people seem to have my contact details such as home address and email. Not sure how this has happened but I am v...

Resolved! Mobile broadband

I signed up for mobile broadband on Tues 8th took the device home and set it up. Worked fine. Got message today only 5 days since connection telling me that I have used 150gb of data and been cut off until 7th March.

Bmdoo by Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

Resolved! Replacement sim card

Hi dear I had requested a new replacement as my new o2 sim didn't work and you guy said that you will send another one first class delivery and that was 2 weeks ago I'm still waiting and I'm not able to call or to get calls I also pay for a 10 bundle...

Anc1686 by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Canadian network

My teenager is in Canada arriving today. Her phone won’t connect to any local networks. I’ve remotely helped her with w network setting reset and others ideas from O2 customer service but nothing has worked any ideas