Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi, been having phone calls from a number registered to O2 saying they want to reward me for my loyalty, I've put them off as I'm not sure if this is legit or a scam? Anyone else had this?
I got 3 month free Disney+ subscription with my upgrade. But when I’m following the link to activate it nothing comes up and I only have a week to activate before it expires. I’ve tried getting hold of someone for 4 days now. Can someone please help?...
I recently got o2 account, and interested in the "get 3 months of Disney+ on us" offer.I did also notice Amazon Prime was an offer too, but that page didn't specifically say "get 3 months" - though the Disney+ listing on that page also didn't mention...
So can’t cancel through Disney+ website, can’t on here either. Tried talking to assistant yesterday to have them ask me loads of questions to verify despite being signed in before getting disconnected. Tried again to and told no one is available. So ...
I have been having this issue for months now. Every time I go abroad and take my phone off airplane mode and attempt to use the mobile data in the Euro zone the following message is displayed on my screen ‘ Could not activate mobile data network’ ‘Yo...
I am in holiday in Egypt but live in UK , I have just got notification I have accidently used £122 over my bill limit from phone calls is there anything I can please do to change my package to not pay this add on and also I have been using 4g and tex...
Hi there, After recently finishing my contract and upgraded contract with O2, I noticed a continued £10.62 coming out of my account with Santander. I took the reference number of this transaction and looked back at the 5 years I have spent with O2 an...
My husband had a Virgin Mobile account but left after some pretty bad customer service.His current contract with ID mobile is up for renewal very soon. How can he join O2 via our Virgin Media account with me, and keep his current number?What offers w...
I was sent an 02 sim when I renewed virgin media I was confused with all the information being given at the time and didn’t understand that I was going to be paying monthly for the sim I am already in a contract with another company for a phone and d...
I got a call told him my details including security question and answer and he proceeded to ask my age and if I’m a teenager and for my social media’s.I’ve updated my password and security question is there anything further I can do ?
