Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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New o2 sim showing no sim installed?

Got my new pay monthly sim today and gave customer service my pac code on Thursday to take my previous number with me to o2. My old virgin sim has now been disconnected so popped my new o2 one in but it's showing nothing, tried this on two phones. It...

Deluxe1 by Level 1: Joiner
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Resolved! Signal problems

I've had great service with 02 until recently. Since last week they've had problems with the mast and now saying I have no signal because too many people using the service. I'm in south Devon. Anyone else having the same problem? thankspatricia

TrishK by Level 1: Joiner
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Resolved! Cancel my order

I changed my mind and would like to cancel an order I’ve just placed

EN1 by Level 1: Joiner
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Resolved! Blocked phone - didn't happen

I lost my phone. Rang o2 to get it blocked. 1 1/2 hours later phone found, hadn't been blocked and when I rang o2 was told there was no record of my call and phone not blocked. I am trying to raise this with o2 via email but can't get anywhere, just ...

Caro81 by Level 1: Joiner
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Resolved! Redeeming Apple Music offer

Any idea how to get the code to get the offer below? Good news, you get up to 3 months' free Apple Music included with your recent purchase from us.It's now ready to redeem. Simply click the link: http://v.o2.co.uk/R823m3d6

philip60 by Level 1: Joiner
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Resolved! Mast down

No signal for over a month, I feel like I shouldn’t have to pay my air time bill for over a month!

Resolved! o2 WiFi Calling - Clarity?

Good morning, I recently moved home on Monday and the o2 signal in my house is extremely poor. It regularly sits on just one-two bars and, even then, it's extremely difficult to take a call and I need to stand on the top floor. I've just found out ab...