Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 156991 Views
  • 147 replies
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Resolved! O2 refresh

Hi, I would like to know if I can apply my o2 student discount to my Refresh contract? I started my contract over a month ago and I have found cheaper options for the iPhone 14 (128GB) on other websites.

Why didn’t I get an emergency alert today

Hi All, Along with many others, I didn’t get my emergency alert notification today either on my iPhone, O2, or iPad, 3, although my husband got his on Vodafone standing next to me. Device notifications were on, latest upgrade and within 4G etc. Genui...

LP3 by Level 1: Joiner
  • 1911 Views
  • 5 replies
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Resolved! Bill

I need a print out of my O2 bills for the last 12 months to April 6th for my accounts. Can I find it on My O2 or is it somewhere else?

Flashfire by Level 1: Joiner
  • 217 Views
  • 2 replies
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Resolved! New sim

Hi, I'm a 02 customer about to receive a new sim with a different number! I requested the same number as currently have, but it's not happened. Can I get a 02 shop to move my original number to the new sim?TIA

Jack021 by Level 1: Joiner
  • 316 Views
  • 3 replies
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4G

Hi I can’t get any connection to 4G in Gibraltar am I doing something wrong?

Reg by Level 1: Joiner
  • 425 Views
  • 3 replies
  • 0 kudos

Delayed delivery

More info (Highlight to read)Hi so I ordered a new phone about 4/5 days ago under the understanding U would receive it the next day and it still hasn’t arrived. I just called customer services and she told me she had raised the issue with the credit ...

Jordan29 by Level 1: Joiner
  • 549 Views
  • 5 replies
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Resolved! Disney plus

Hi,I've upgraded my tariff recently and received an offer for Disney plus free for 3 months, I've activated it on 14th April and I've attempted to watch something today and it looks like my subscription is gone, disney plus website is asking me to re...

Premski by Level 1: Joiner
  • 697 Views
  • 3 replies
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Government emergency SMS

Alert and ready, I was awaiting today's Government emergency SMS message. My wife's phone (EE) pinged/shrieked beautifully. Neither my mobile or tablet (both O2) stirred a muscle. Am I an Expendable Citizen?