Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Fraud

Keep getting calls from a fraud number. "O2"Do I need to do anything apart from telling them to get lost?

Phone calls about reducing my monht;ly bill

I have just had aphone call from a company claiming that they work on behalf of O2 but are not O2 and they are offering me a reduction in my monthly bill. They know my tariff and they know that my monthly device rental is ending. They know my address...

Felicity by Level 1: Joiner
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Resolved! Network question

Hi, does anyone know what the E symbol is that appears instead of the usual 3G or 4G symbol. It only appears in a certain area. Just curious.Thanks to any replies.

AM74 by Level 1: Joiner
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Resolved! Abroad

Hi there I am wondering if you can help me, I am travelling abroad next week and want to be able to make sure I can make and receive calls because last year even though I had my bundle I wasn't able to make any calls or text messages and wasn't able ...

Staceym3 by Level 1: Joiner
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  • 1 replies
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Resolved! Got caught by a text scam

Can someone please set my mind at rest. I’ve just had my bill and noticed a 65p surcharge over my plan. When I checked I realised I had replied STOP from what I thought was a legitimate company. I didn’t realise it was a scam. Have I compromised my p...

Hoggymum by Level 1: Joiner
  • 546 Views
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USA roaming failure

I’m in the US now and my £6 02 Travel is not working so I cannot use my data, calls or texts. I’m solely relying on my hosts WiFi to use WhatsApp. Within my first 18 hrs here I racked over £50 in charges despite setting my the Travel Bolt on with the...

BigAl65 by Level 1: Joiner
  • 486 Views
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Resolved! Can't Activate Amazon Prime Extra

Hi, I click the link to activate my amazon prime extra for 6 months, but it says "activation error" and to please contact customer support. I tried today to cancel my current prime membership and activate it (has 5 days left but is cancelled) - but I...

Resolved! Travel charges

I'm currently in Greece but am being charged as though I am in Turkey. What can I do to prevent this?

PennyH by Level 1: Joiner
  • 377 Views
  • 3 replies
  • 0 kudos