Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 154281 Views
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Resolved! O2 travel inclusive zone bolt on

HiI’m travelling to Australia and have the travel inclusive bolt on.Am I able use my unlimited minutes, texts and data to contact the UK or just within Australia while I’m there? thanks in advance

Barb8 by Level 1: Joiner
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Resolved! Choosing same add-on again?

I'm currently paying for Disney+ via my current O2 mobile contract. I can now upgrade, and one of the options is 6 months free of Disney+. Is there a way to use this with my current Disney+ account? I'd really rather not make a new one to use it, and...

KimB17 by Level 1: Joiner
  • 372 Views
  • 5 replies
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tariff change

Hi, I bought a new tariff today and when will it be finalized and internet data added to my account?

Malwina1 by Level 1: Joiner
  • 175 Views
  • 1 replies
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Resolved! Insurance claim

Hi I got cut off before I could confirm my insurance claim my policy number is TCL-0128385 please could you tell me if this has been confirmed on you’re end. Thanks

Ben1108 by Level 1: Joiner
  • 254 Views
  • 1 replies
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Samsung offers

I purchased a s23 fe today. To claim cash back and galaxy buds I need IMEI1 . I don't yet have the phone. Offer ends tomorrow. Salesman in o2 circled numbers I would need on receipt but they clearly are incorrect. Any advice.

JAR79 by Level 1: Joiner
  • 187 Views
  • 1 replies
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Default (that’s not correct) stopping my mortgagr

I’m so stressed at the moment and really hope someone can help. My mortgage lender won’t continue with my mortgage in till o2 say my default is satisfied. On my credit report I have a default for £9 from 2019, I did not know anything about this not h...

Kelly33 by Level 1: Joiner
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  • 22 replies
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