Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! New sim not working

I have just got a new phone and it's been over 24hours but my new sim is still not working. Is there anything I needed to do or should be doings for this to happen?Many thanks Jo

Joanna_H by Level 1: Joiner
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Resolved! Missed delivery

I missed my new phone deliver which was scheduled to be delivered between 10:41 and 11:41 however I received a text message just after 10 to say I had missed delivery

Shavthub by Level 1: Joiner
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Suspicious MMS

Hi, I just received a suspicious MMS on my phone from "O2 Business"there was an option to download a file but removed it instead. Is there any chance that my phone has been compromised. First thing I did after that was disabling auto download for MMS...

WDZ45 by Level 1: Joiner
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number on my account we no longer use

I have a couple of questions. There is a number on my account that we no longer use, we haven't used this for about 2 years. How can I get rid of it.Also can I change one of the numbers over to an account for my 18 year old son as he can now pay for ...

Amanda26 by Level 1: Joiner
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Resolved! Delivery

Hi I want to change the delivery address for my phone as I won't be in

Bonfig by Level 1: Joiner
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New device delivery

I have recently upgraded to a new device. It was fro same day pick up at a store but updated and the device got sold. It tried to get delivered the day after but returned to the depo due to not being picked up on the same day pickup. How can I pickup...

Matthew98 by Level 1: Joiner
  • 270 Views
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Problem with refund

Hello guysI need help trying to solve a problem, I have a pay and go number from O2, I have been using it for months, I decided on 29/06 to make a contract plan, in order to get a new device, I made the plan with a device, as soon as it arrived, the ...

MariaED by Level 1: Joiner
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Resolved! Travel to South Africa and phone settings

About to head off to SA with a Pay Monthly iPhone with the Travel Bolt-on activated. There are times when I won't have access to Wi-Fi to receive WhatsApp and Messages. I understand that I can receive phone calls and texts from UK free (someone corre...

Resolved! Earbuds for £1

When will I get message for earbuds for £1 I upgraded well over 30 days ago and had nothing

Jay30 by Level 1: Joiner
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