Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Roaming In USA speeds

Hi all,I have an upcoming holiday to the USA.I am a volt customer so have the bolt on perk of being able to use my allowance abroad at no cost.What speeds are we talking as some people are saying its not usable to even check email etc

millz24k by Level 1: Joiner
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Resolved! Insurance

Hello, i made an insurance claim about 2 weeks ago now, was told to fill out a form, which I have done and sent back straight away & I still haven’t heard anything back. Please can I have a contact number to call about my insurance as the My 02 app c...

Emily1996 by Level 1: Joiner
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Apple Watch Activation Error 14

Evening, seen similar posts on here and hoping someone from O2 can assist.Have a pay monthly sim contract with Apple Watch cellular add on. The AW was not purchased from O2.Previously everything worked great, however at some point the cellular stoppe...

Rutteger by Level 1: Joiner
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Travelling to usa

My 17 year old daughter is going to the USA with her school. Does anyone know the best way to keep phone charges down while she’s there? Do I need to phone up to do anything or can she just use her phone now really? I’m sorry if I sound daft but I ha...

Moo52 by Level 1: Joiner
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Anyone had any success calling 202?

I'm trying to add a Bolt On, when I text TRAVEL to 23336 as it says I gat a message saying they can't add the Bolt On and I should call 202. What a waste of time, it either goes into a loop telling me about free drinks and queue jumping for tickets I...

Resolved! O2 have messed up my credit score!!!

I need some advice on what to do regarding an issue I’ve had with o2 for nearly a year now. I took out an airtime plan along with a tablet that was a part of a deal in 27th may 2023, both of which I cancelled literally two days later. I thought this ...

Lauryng by Level 1: Joiner
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Upgrade

I was upgrading in the o2 app and as I had filled in the check your availability page and pressed next the page glitched. I haven’t received any emails about the upgrade. In the o2 app it says I have placed an order in the last 24 hours etc, so I can...

Blue4 by Level 1: Joiner
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Newsletter

Hello,Can anyone help please.I changed my email last year. I was able to change my login details myself on the o2 website but i still recieve my newsletter on my old email for some reason? How do I change it please. I do not use O2 app.

KatieJ by Level 1: Joiner
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