Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
I got my Samsung S23 with the promotion for the Galaxy Buds 2 for £1 but I haven't received the email with the code to activate the discount. I was on the phone with o2 and the guy I spoke to said that he filled out the form for me to get it and it s...
Has anybody received the code to claim ear buds for a £1 ?It's been over 30 days since I placed my order and still haven't received the code, I've contacted O2 and I've been told twice I will receive the code within 48 hours...still waiting!!
I cannot find anyone on customer services to help. I cancelled a sim only deal with a given time period. I then received an email a month later about a bill for the full amount on the contract. I rang O2 immediately and they agreed it was not correct...
Hi everyone decided to upgrade my phone today and treat myself to an apple watch to collect at my local o2 store which both was instock for collection today. Now this isn't my first time collecting stuff from the o2 store so I'm aware of how it goes....
So I've bought a new xbox paying £10 a month for the next 24 months, I plan on paying it off in just a few months. Is there somewhere in the app I can make early/higher payments, I get paid weekly so would be paying each Friday, is the only way to do...
every time I’ve tried to make a online payment towards my Xbox, this has come up. It’s only started in the last two weeks. Anyone else having this problem. I’ve just spoken to o2 who said it’s to do with my spend cap, which is rubbish as I’ve had no...
I have recently upgraded my phone and part of the upgrade was a free pair of Samsung galaxy earbuds. I have called customer services 5 times now, including this morning where I was cut off after 40 minutes waiting on the line. I have been told 3 time...
I just received a text and emails about an upgrade that I didn't do,is about my Overage allowance charges. I didn't apply for such think and I don't know why I get it without my knowledge,so could you please cancel it.Thank you!
I am currently travelling Thailand. My purse was stolen and my SIM card with it. Please can I cancel my SIM card and have another sent to me. Many thanks
I upgraded in June and was promised a code for £1.00 earbuds after 30 days. This finally arrived two days ago. I couldn't connect to the shopping site yesterday when I tried, which was my first opportunity to do so, and when I tried again today was i...
