Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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e-sims

My phone has capability for an "e-sim card". I'm wondering if I could convert my sim to a virtual sim to use this facility? If so, how?

And2i by Level 1: Joiner
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Resolved! Using my phone in Turkey

HiI’m travelling in Turkey. I have the O2 Travel Inclusive Zone £3 per month bolt on. But for some reason, since arriving, I have been charged £5 three times. Two of these charges came after making phone calls and one appeared as soon as I arrived in...

Nicola16 by Level 1: Joiner
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Resolved! Disney plus cancellation

Hi there i want to cancel my Disney plus add on but there seems no way to do this on the app? Why is this? also the disney app itself just redirects me to O2. please cancel asap

Duncan6 by Level 1: Joiner
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Resolved! WiFi in Costa Cafe

Costa Cafe offers free O2 WiFi. Great. To log in and use the WiFi, I need a pass code, which they send me through my mobile phone. All worked with my previous laptop. With my new laptop, I made a mistake when I entered my phone number. No pass code. ...

Anonymous by Not applicable
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Resolved! scams

i've received 3 emails today purporting to be from O2 but I suspect they're scams by the email addresses and the very fact that they've all been identical at the same time i've received texts they're all about how my direct debit is changing anyone e...

Resolved! How do I cancel my extra

I have not been able to cancel.my extra disney plus. I have flowed all instructions but they do not work. When in my 02 and press manage account and select extras it just shows add extras but no way of cancelling Anyone out there can help.me please

Sk72 by Level 1: Joiner
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Delivery

The courier says the device has tried to be delivered but they didn't knock my door. Ive been home all day in thr front room waiting, its a lie and they should not do that. This is unacceptable. Can I get it redelivered today or collect it from your ...

KelLss by Level 1: Joiner
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  • 0 kudos