Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! Order I did not place

I received this text message and I have no idea what it is for. I haven't made an order "Just confirming your order has gone through - thanks. Your order number is NC17495187, and you can check on its progress through My O2: https://mymobile2.o2.co.u...

Jaspn by Level 1: Joiner
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Delivery

Hi, I suppose to receive a free tablet on 15th but my order was mistaken with someone else and I received iPhon 14. Yesterday 16th iPhon was collected from me by DPD. The same day I suppose to receive my tablet but I haven’t. Can someone please let m...

No headphones vouncher

Hi, I am now at 50 days, many chases to O2 and still no voucher. I've been promised it wold be resolved a few times and also told O2 are aware "there are delays" So what's the longest anyone has waited? Is 50 days a lot or should I buckle in for a lo...

Resolved! Eu

HiI'm travelling to Croatia from UK in September. The house has no WiFi but I need to access the Internet on my laptop and other devices. What is the best way of doing this? Create a mobile hotspot? Would I need a Sim Card? Is it best to get a local ...

Resolved! Extras

I'm looking to stop my prime extra before I get charged, can you help

Steve30 by Level 1: Joiner
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Resolved! Samsung Galaxy Buds Pro 2 for £1

I understand I was meant to get a code 30 days after purchasing my s23 ultra 512gb to redemption a pair of galaxy buds Pro 2 for £1 but 30 days have passed and I have no received anything. Who can I contact regarding to get this sorted and get a code...

Jmac1103 by Level 1: Joiner
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