Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Complaint

I called to add a data Bolt on Sunday morning 20/08 i was told it was added and that it would be available to use straight away. It was not added. Called back Monday night explaining i needed it added straight away, spoke to a girl who again told me ...

Resolved! Samsung watch6 promotion

Hi, i preordered a galaxy 6 watch with came with a promotion of Google play store credit, I've done all the necessary stuff and got my promo code only to find that when I go to redeem the code I get a page saying"YOUR REQUEST IS STILL BEING PROCESSED...

AndMolLis by Level 1: Joiner
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Resolved! Transferring ownership

Hi - I am at the end of my tether in trying to transfer my son's number from my account to his newly created pay monthly account.In the last 10 days, we have rung 202 four times (120+ minutes) trying to trying to transfer ownership so that he can use...

markvi19 by Level 1: Joiner
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Resolved! EXTRAS

Hi, help please.I added Amazon Prime as an Extra, having been repeatedly reminded that I hadn't yet chosen an Extra.Now my account shows I have cancelled my existing 24 month deal (set up in May this year) and taken out a new one INCLUDING a charge f...

Curly by Level 1: Joiner
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Resolved! About the bill

Hello, I have contacted O2 CS on 19/8 that my broadband renew contract with Virgin Media has problem so VM transfer me to O2 CS to cancel and stop the SIM card first which originally include in the renew contract. After discussed with 4 of your CS st...

KS7 by Level 1: Joiner
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