Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hello, I've tried numerous times to buy a phone from your site today, but it keeps failing.The money is in my account, so that isn't an issue. Could you tell me what the problem is please? Thank you in advance. Kind regards, Samantha Hood.
I hope that someone can help and clear things up for me. I am a pay monthly customer with an unlimited package with O2 travel and O2 travel inclusive zone. I am looking at some point to travel to New Zealand with a stop in Singapore and Melbourne. Ar...
Can I use my old qr code to set up a new phone to my watch or does it do it automatically
Hi, I have received a text message saying my order is confirmed, I haven't ordered anything and can see anything on my order history. Can anyone help please? Thanks
Hello there I redeemed my O2 extra today for Amazon Prime but I have accidently used login detail for a amazon account I don't use anymore from years ago, instead of the details from my current account They use the same email address but have differe...
I have signed up for the O2 travel bolt on. It says the 24 hour time period starts from first usage but is that UK time zone i.e. BST or local time zones for example US Central Daylight time which is 5 hours behind the UK? Any help gratefully receive...
Hi All, I will be going to USA soon. I was going to add the 'O2 Travel Bolt' to get roaming for £6 per day. During the checkout, I got this message: The following Bolt On will be removed:One-off MonthlyStandard Rates in our Europe ZoneThis Bolt On wi...
When roaming in France, I was able to use my telephone to make a receive calls and texts but not to receive data. I simply got a message saying my phone was not connected to the Internet and that I should contact 02. I cannot work out how to contact ...
Spending cap
The code you sent me via text for my new ear buds 2pro graphite is not working ,used caps and then small ,clever move as I only have 14 days to claim them for a £1.
