Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 157189 Views
  • 147 replies
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switching from business to consumer

im now retired. My partner and I wish to keep our numbers but switch to consumer from business. Despite 25 years with O2 and having paid tens of thousands for all our employee contracts over the years, we are unable to switch. Because.........we don'...

O2 Recycle Non Payment

In June, I upgraded from my iPhone 12 to a 14 Pro and O2 offered me £205 for my old device. I sent off the device via Recorded Delivery and could see at my end that it was received by O2 Recycle on 16th June. As part of my agreement, the credit was t...

Experience with Payment to Trace?

Hi all, I've had a bar on my account for about a week because O2 lost the payment. I was advised to contact the payment to trace email which I have done. I had a couple of emails from them yesterday and none today. Does anyone know how I can get this...

sally1996 by Level 1: Joiner
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Insurance Claim

Wanting to make a claim as my phone is broken - all I keep getting told is to ring a number to make an insurance claim - this is impossible due to the phone being broken. Have spoke online just keeps telling me to ring numbers - I've managed to print...

2023Help by Level 1: Joiner
  • 234 Views
  • 1 replies
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Resolved! Apple Watch data plan - error 90

I’m trying to add a data plan to my new Apple Watch but keep getting error 90. customer service seem clueless and this board is littered with similar message most nearly 10 months ago. But no solutions posted. Can someone point me in the right direct...