Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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My SIMs did not arrive

I ordered two SIM cards on Oct 11th. They have not arrived. I checked tracking on MyO2 this morning and it says the order was completed. What do I do now? Order numbers:- (REMOVED) Thank you Ken Burch

KenB by Level 1: Joiner
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Resolved! Extras

I’ve been charged for my extra, if I have to pay for it I want to cancel it, can anyone help

Chris72 by Level 1: Joiner
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Resolved! New O2 Boostbox installation issues

Good morningI have been having issues with my O2 signal in our new home and so the account team have supplied a Boostbox (aka alcatel lucent 9361 v2).I connected this up yesterday via a Belkin N600 DB router and after 24hrs the signal light is still ...

Anonymous by Not applicable
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News Samsung watch 6 and same problem again

Guys I have a new watch 6. It took me months to get my Samsung working with O2 and now the same problem again. In non Bluetooth mode and pure LTE mode the SIM card says 'not provisioned for Voice" ? The other eSIM card has been disabled and no longer...

Ahextall by Level 1: Joiner
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Can’t seem to set up a monthly subscription

I have been looking to upgrade my Xbox one s for a while and saw the opportunity to do so with a monthly payment through O2 with an additional £120 upfront cost. However once adding the Xbox Series X Diablo IV Bundle to my cart to sort a subscription...

CONhumble by Level 1: Joiner
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Boostbox setup

Hi, Thanks to anyone that can help. I have poor reception in my basement, it was ok, but its just too unreliable now.I have tried to set up wifi calling, but my phone, while it says it does wifi calling online, does not have O2 firmware, as I bought ...

Resolved! O2 Open

Hi all, I recently upgraded my contract. I used to have O2 Open on my previous contract but for some reason it will not let me add it to my new contract. It says my number is eligible but when I try to proceed it says there is a technical error. I ha...

Juxta2022 by Level 1: Joiner
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